Cancellation charges are as follows:
I. For cancellation more than eight weeks prior to the start of the holiday; the deposit paid.

II. For cancellation eight to four weeks prior to the start of the holiday; 50% of accommodations costs.

III. For cancellation from four weeks prior to the start of the holiday up to the start of the holiday; full accommodation costs.

COMPLAINTS
In the event that you feel you have cause for complaint during one of our holidays please report the matter to us without delay. We ask that you give us reasonable time to try to help you. Our Managing Agent will be pleased to deal with your enquiry

PASSPORT / VISAS
British and other EU citizens require a full passport for travel to Spain.If you are from outside the EU, you will need to check on wether you need a visa. Spain is in the Schwengen group of countries. There are no health requirements.

SPECIAL REQUESTS
We are pleased to try and help with any special requests that you may have, but cannot guarantee that we will be able to meet all such demands.

TRAVEL DELAY
If you suffer a transport delay at the outward or homeward point of departure, we will endeavour to offer what help we reasonably can. We will not be responsible for supplying any extra accommodation or refreshment; the relevant transport provider may do so.

ACCOMMODATION
25% to 50% deposit to be paid, by bank transfer of credit card within 5 working days after booking has been confirmed.
The total amount due, must be paid upon arrival at your villa.
(The deposit is paid directly to the owners account. Some villas only accept bank transfer)